June 5, 2009

Website Maintenance Plan for Smooth Site Functioning

Website maintenance is a very broader term by itself involving revision, editing and change of certain web page's features or elements or keeping them fresh and up-to-date. Even deletion of older web pages or addition of new ones are part of website maintenance procedure. Customers that re-visit your website always look for something new to explore in your site, it may be even addition of an article too!

Every website visitor and customers require prompt response to their query, questions, suggestions and comments. It can be related to any complaint, important issue or any product/service. Maintenance of such customer care services is also the part of site maintenance process.