How to Turn An Average Business Into A Great Business

A few weeks ago I was visiting a client in the Phoenix area. We were having a conversation about leadership development and at one point he turned to me and asked, Why is leadership important to you? My answer was two-fold:

1. Leadership makes the difference between a good business and a great one.

2. Leadership creates an environment where people are excited to come to work every day vs. just showing up to collect a paycheck.

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